Refund policy

Last updated: [DATE]

Because you can watch the whole card for free before paying, we do not refund a card because you changed your mind after paying. We do refund in these cases:

We refund in full when

Money left your account but you did not get a working card link.

You were charged twice for the same card.

The card does not open on the recipient's phone because of a problem on our side, and we cannot fix it within 3 days of you telling us.

How to ask

Write to [YOUR EMAIL] within 7 days of paying, with the payment number from your receipt and, if you have it, the card's link.

When you get it

Approved refunds go back to the way you paid within 5 to 7 working days. Banks can take a few more days to show it.

Cancelled payments

If you close the payment window before paying, nothing is charged. If money left your account anyway, it is usually returned automatically by your bank within 5 to 7 working days. If not, write to us.